Terms of Service

By accessing or using the Teams Program, you agree to these Terms of Service on behalf of yourself and, if applicable, the company or organization you represent.

If you accept these terms for an organization, you represent that you have authority to bind that organization and its users to them.

If you do not agree, you must stop using the service.

We may update these terms from time to time. Continued use after an update becomes effective means you accept the updated version.

The Teams Program is a B2B lead qualification platform for teams.

It includes AI-assisted analysis, lead scoring, market signal summaries, dashboard workflows, and optional white-label configuration.

The Teams Program is intended for business and professional use. You must provide accurate company, billing, and contact information and keep credentials secure.

Team owners are responsible for workspace access, invited collaborators, permission settings, and all activity that occurs under the workspace unless caused by our breach.

You are responsible for ensuring that each user in your workspace complies with these terms.

Plan pricing, billing intervals, included usage, top-up pricing, and material plan limits are displayed in your Teams billing dashboard, checkout, or order flow. Taxes may be added where required.

If you purchase a recurring plan, you authorize us and our payment providers to charge the applicable subscription fees, overages, top-ups, taxes, and renewal fees using your selected payment method until the subscription is canceled.

Recurring plans renew automatically for successive billing periods unless canceled before renewal. Cancellation stops future renewals but does not retroactively cancel charges already incurred.

Unless required by law, stated in an order form, or expressly approved by us in writing, fees are non-refundable once the paid workspace, seats, scan credits, top-up credits, white-label features, or other paid functionality has been provisioned or made available.

Usage limits apply by plan. We may rate-limit abusive traffic or suspend features that materially degrade service quality for other customers.

The Teams Program is a digital service. A paid purchase is considered delivered when the paid workspace, subscription entitlement, report access, seat, top-up credit, API access, white-label capability, or other purchased feature is provisioned, activated, or otherwise made available to your workspace.

To verify fulfillment, access, billing authorization, refund eligibility, and dispute responses, we may rely on system records such as invoices, accepted checkout terms, login timestamps, IP or device data, workspace activity logs, report-generation records, exports, onboarding events, and support communications.

You may not abuse, reverse-engineer, scrape, overload, or interfere with the service.

You may not use the platform for unlawful, deceptive, or harmful activities.

You are responsible for ensuring submitted lead or client data is lawful for you to process.

You retain ownership of your client submissions and workspace content.

You grant us a limited license to process submitted data to operate and improve the service.

To generate reports, client data is processed by our AI providers (currently Google, Anthropic, and OpenAI) under enterprise API terms that prohibit model training on your data. Requests may be routed through ZenMux and OpenRouter, LLM gateways with their own data handling policies. No human at these providers sees your data.

We do not publish or resell identifiable client submissions.

Outputs are generated by AI systems and third-party sources and can contain errors or gaps.

Results are decision-support content, not legal, financial, tax, or investment advice.

You remain responsible for independent validation before acting on recommendations.

We aim for reliable uptime but do not guarantee uninterrupted availability.

We may perform maintenance, security updates, and product changes with or without prior notice.

You may stop using the service at any time.

We may suspend or terminate accounts or workspaces for non-payment, security risk, abuse, fraud, chargeback abuse, excessive dispute activity, or material violations of these terms.

We may suspend access to reports, exports, top-up credits, or paid features while investigating suspected fraud, account compromise, or payment reversals.

If you believe a charge was made in error, you agree to contact support before initiating a chargeback or payment reversal so we can investigate and attempt to resolve the issue.

If a chargeback or payment reversal is initiated after paid access, reports, credits, or subscription benefits were made available, we may suspend the workspace, revoke access to affected deliverables, block future purchases, and seek recovery of reversed amounts and related fees to the extent permitted by law.

We may submit invoices, accepted checkout terms, product descriptions, access logs, usage records, and customer communications as evidence in response to payment disputes.

The service is provided as is without warranties, to the maximum extent permitted by law.

Our aggregate liability is limited to the amount paid by your team in the prior 12 months.

To the fullest extent permitted by law, indirect, incidental, special, consequential, exemplary, and punitive damages are excluded.

These terms are governed by French law. If you are acting in the course of business, the competent courts in France will have exclusive jurisdiction unless a mandatory law requires otherwise.